Privacy Policy

Introduction

patpkr ("we", "us", "our", "the Platform") operates the website located at https://patpkr.cam. patpkr is an English-language online betting information and platform guide designed for users in Pakistan and other English-speaking markets.

This Privacy Policy ("Policy") describes in detail how patpkr collects, uses, stores, discloses and otherwise processes personal data relating to individuals ("Users", "you", "your") who access or interact with the Platform. This Policy forms part of our broader legal framework alongside the Terms & Conditions.

We are committed to protecting your privacy and to handling your personal data with care, integrity and transparency. We encourage you to read this Policy carefully before submitting any personal information to the Platform. If you have questions about anything in this Policy, please contact us using the details in Section 15.

Definitions

The following terms are used throughout this Policy and carry the meanings set out below:

• Personal Data — any information that identifies or could reasonably identify a living individual, whether directly (e.g., name, email address) or indirectly (e.g., a device identifier combined with usage data).
• Processing — any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• Data Controller — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, patpkr is the Data Controller in respect of data collected through the Platform.
• Data Processor — any third party that processes personal data on behalf of the Data Controller under a contractual arrangement.
• Cookies — small text files placed on your device by websites you visit. Cookies are used to recognise returning visitors, maintain session state and gather analytics data.
• Consent — any freely given, specific, informed and unambiguous indication of the User's wishes by which they agree to the processing of their personal data for a stated purpose.
• Third-Party Operator — any external betting platform, casino or sportsbook referenced on patpkr. patpkr does not control the data practices of third-party Operators.
• Platform — the patpkr website at https://patpkr.cam, including all pages, features and tools available thereon.

Data We Collect

patpkr may collect personal data in the following categories, depending on how you interact with the Platform:

3.1 Identity and Contact Data

• Full name (where provided during registration or contact form submission)
• Email address
• Username or display name
• City or region (e.g., Karachi, Lahore, Islamabad) where voluntarily disclosed

3.2 Technical and Usage Data

• IP address and approximate geographic location (country and city level)
• Browser type, version and operating system
• Device type (desktop, mobile, tablet)
• Pages visited, time spent on each page and navigation paths
• Referring URL (the website that directed you to patpkr)
• Session duration and frequency of visits

3.3 Communication Data

• Content of messages submitted via contact or support forms
• Email correspondence between you and patpkr's support team
• Live chat transcripts where applicable

3.4 Preference and Behavioural Data

• Content categories you interact with (e.g., cricket betting guides, PSL odds, bonus explainers, responsible gambling resources)
• Search queries entered within the Platform
• Cookie preferences and consent choices

How We Collect Your Data

patpkr collects personal data through the following means:

1. Direct submission — when you register an account, complete a contact or support form, subscribe to communications, or correspond with us via email or live chat.
2. Automated technical collection — when you visit the Platform, our servers and analytics tools automatically record technical data including your IP address, browser details, session duration and page interactions.
3. Cookies and similar technologies — when you access the Platform, cookies and similar tracking technologies may be set on your device (subject to your consent where required). Full details are provided in Section 8.
4. Third-party analytics providers — we may use third-party tools to aggregate and analyse usage patterns. These providers process data on our behalf as Data Processors under contractual arrangements.

Data Processing — Purposes & Use

We process personal data only for the specific, legitimate purposes set out in the table below. We do not use personal data for purposes incompatible with those for which it was originally collected without obtaining fresh consent.

We will not use your personal data for automated decision-making that produces legal or similarly significant effects without your explicit consent, except where required by law or where necessary for the performance of a contract with you.

Legal Basis for Processing

Each processing activity conducted by patpkr rests on one or more of the following legal bases. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

1. Performance of a Contract — processing necessary to provide the services you have requested, including account management and support responses.
2. Legitimate Interests — processing that serves patpkr's reasonable business interests (such as platform security, analytics and content improvement) where those interests are not overridden by your privacy rights.
3. Consent — processing for which we have obtained your freely given, specific and informed agreement, such as the use of non-essential cookies or the sending of marketing communications.
4. Legal Obligation — processing required to comply with applicable laws, regulations, court orders or regulatory instructions.

Data Sharing & Disclosure

patpkr does not sell your personal data to any third party. We may share personal data only in the following limited circumstances:

7.1 Service Providers and Data Processors

We engage trusted third-party service providers to assist in operating the Platform — including web hosting providers, analytics platforms and email delivery services. These providers process data strictly on our instructions and under contractual data-processing agreements that prohibit further disclosure or independent use.

7.2 Legal and Regulatory Requirements

We may disclose personal data where required by applicable law, in response to a valid court order, or in cooperation with a lawful request from a competent regulatory or law enforcement authority.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets involving patpkr, personal data may be transferred to the successor entity. We will notify registered Users of any such transfer and of any resulting changes to this Policy.

7.4 Third-Party Operators

patpkr does not directly share your personal data with third-party Operators (betting platforms, casinos or sportsbooks) referenced in our content. Any data you submit directly to those Operators' websites is governed by their own privacy policies. We strongly recommend reviewing each Operator's privacy documentation before registering an account with them.

Cookies & Tracking Technologies

patpkr uses cookies and similar technologies to operate the Platform effectively, analyse usage and — where you have consented — to personalise your experience. The categories of cookies we use are as follows:

You may manage, restrict or withdraw cookie consent at any time through your browser settings or through patpkr's cookie consent mechanism. Disabling strictly necessary cookies may affect the functionality of the Platform. Disabling analytics or marketing cookies will not prevent you from accessing any patpkr content.

Data Retention

patpkr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations, or to resolve disputes and enforce our agreements. The following general retention principles apply:

1. Account data — retained for the duration of your account's active status and for a reasonable period thereafter to allow for reactivation requests, dispute resolution or legal compliance, typically not exceeding three years from the date of last account activity.
2. Support correspondence — retained for up to two years from the date of the final communication in the relevant thread.
3. Analytics and technical data — typically retained in aggregated, anonymised form indefinitely; individual-level data is de-identified within twelve months of collection.
4. Marketing consent records — retained for the period of consent plus a reasonable compliance evidence period, typically three years.
5. Legal obligation data — retained for such periods as required by the specific applicable law, which may exceed the general periods stated above.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is technically complex (e.g., in backup systems), data is isolated from active processing until deletion becomes practicable.

Data Security

patpkr implements a range of technical and organisational security measures to protect personal data from unauthorised access, accidental loss, disclosure, alteration or destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS / HTTPS) encryption for all data transmitted between your browser and the Platform
• Access controls limiting personal data access to authorised personnel with a demonstrated need to process it
• Regular security assessments and vulnerability monitoring of Platform infrastructure
• Contractual data-security obligations imposed on all third-party Data Processors
• Internal data-handling policies and staff awareness procedures

Your Rights as a Data Subject

Subject to applicable law, you hold the following rights in relation to your personal data processed by patpkr. To exercise any of these rights, please contact us using the details in Section 15. We will endeavour to respond to all verified requests within thirty (30) days.

patpkr will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive. We reserve the right to request proof of identity before processing a rights request to prevent unauthorised disclosure of data.

Minors and Under-Age Users

patpkr is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of eighteen (18), or the higher minimum age required by the relevant Operator or applicable licence jurisdiction.

If we become aware that personal data has been collected from a minor without appropriate parental or guardian consent, we will take immediate steps to delete that data from our records. If you are a parent or guardian and believe that your child has provided personal data to patpkr, please contact us immediately at [email protected] so that we can investigate and, where appropriate, delete the data.

Cross-Border Data Transfers

patpkr and its service providers may process personal data in countries outside your country of residence, including countries that may not have data-protection laws equivalent to those in your jurisdiction.

Where personal data is transferred internationally, patpkr takes steps to ensure that appropriate safeguards are in place — such as standard contractual clauses, binding corporate rules or adequacy decisions recognised by the relevant authority — so that your data receives an equivalent level of protection wherever it is processed.

For Users based in Pakistan: be aware that the transfer of personal data outside Pakistan may be subject to specific legal considerations under applicable Pakistani law. This Policy does not constitute legal advice regarding the legality of cross-border data transfers from Pakistan.

Policy Amendments

patpkr reserves the right to update, modify or replace this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing activities, or improvements to our transparency commitments.

When material changes are made to this Policy, we will update the "Effective Date" shown at the top of this page and, where applicable, notify registered Users by email to the address on file. We may also display a prominent notice on the Platform.

Your continued use of patpkr following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to remain informed of how we handle your personal data.

Contact Us — Data Enquiries

For all privacy-related enquiries, data subject rights requests or complaints about our data-handling practices, please contact patpkr's support team using the details below. Please include "Privacy Request" or "Data Enquiry" in the subject line of your message so that it is directed to the appropriate team member promptly.